Frequently Asked Questions
When will my order ship?
You can expect your order to ship within 2-4 business days after it is placed.
Do you ship worldwide/internationally?
Yes, we do! Parcels being shipped outside of the U.S. can take about 2-6 weeks to be delivered.
Can I track my package?
Yes, package tracking is available for an additional cost.
My order hasn't arrived yet!
If your order is being shipped to an address within the U.S., please allow up to 2 weeks for your order to arrive. For international orders, please allow up to 6 weeks for your order to arrive. If your order still hasn't arrived within the timeline, please email us at hello@itscloudboy.com with your inquiry.
Would it be possible to combine shipping for two (or more) separate orders placed?
Please send us an email at hello@itscloudboy.com with your order numbers as soon as possible and we will look into combining shipping for you!
Contact Us
Please send us a message if you have any questions or inquiries.